Staff

Our Professional Staff is Dedicated to Serving You!

Since 1991, we’ve been committed to delivering fast, efficient, and accurate title insurance and escrow services to the real estate industry. Our dedicated team works to ensure your real estate transaction is smooth, stress-free, and worry-free. Let us take care of the details so you can focus on what matters most. to help our clients excel. Trust our experienced staff to provide the exceptional service you desire-we’re proud to serve you!

Arlene Griffith

President, Licensed Title Insurance Agent

Arlene Griffith was born and raised in Centerburg, Ohio and currently resides there with her husband, Bob. Centerburg is where the Griffiths have raised their three children. Arlene has been personally involved in the title and real estate industries since 1989 and counting. She has worked in all areas–starting as an Abstractor, Legal Assistant, a Licensed Real Estate Agent, a licensed title insurance agent, and finally to President of ACS Knox County in 1991. Using her wealth of knowledge about the industry, she has conducted training seminars upon request for loan officers and realtors. Along with servicing the title industry in these ways, Arlene runs the ACS Title and Closing Services office on a daily basis. She can be found meeting and greeting clients, closing loans, answering questions, and resolving clients’ needs. When Arlene is away from work, she enjoys traveling and spending time with her family and her four grandchildren.

Email: agriffith@acsknoxtitle.com

James Giles

Vice President & Counsel, Licensed Title Insurance Agent

Jim is a graduate of Kenyon College and the Ohio State University College of Law. He was a licensed Title Insurance Agent for 36 years. He has retired but remains available to ACS Title and Closing Services in a management and underwriting capacity. He is married to Kim, a retired teacher, and has two adult sons and four grandchildren. Jim enjoys skiing, hunting, fishing, traveling with Kim, and spending time with his grandchildren.

Morgan Giles

Counsel, Licensed Title Insurance Agent

Morgan was born and raised in Mt. Vernon, Ohio. He now lives in Gambier, Ohio with his wife, Aly and two daughters. He is a graduate of Ohio University and the Capital University Law School where he graduated with Magna Cum Laude honors. While in high school and college, Morgan worked for ACS Title and Closing Services during summer breaks, learning all aspects of the title insurance business. He is now a Licensed Title Agent and devotes significant amount of his time as an attorney to helping ACS Title and Closing Services serve its customers. He makes himself immediately available to realtors, lenders, sellers and buyers to answer questions or resolve title issues in an efficient, professional manner. Outside of work, Morgan enjoys spending time outdoors, snow skiing, traveling and live music. Morgan is a past Board President for the Freedom Center of Knox County, past Board Member for the Boy Scouts of America’s Muskingum Valley Council, is the current Council President of the Village of Gambier, and is the chair of the Village of Gambier Planning and Zoning Commission.

Email: mgiles@gileslaw.com

Stephanie Back

Vice President, Licensed Title Insurance Agent

Stephanie is originally from Mount Vernon, Ohio, which is where she now resides with her husband, Jeremy, has one son and two grandsons. Stephanie has been involved with the title insurance industry since 1993. She is happy to have served all her years with ACS Title and Closing Services. Stephanie is knowledgeable in all aspects of the title industry. She is a Licensed Title Insurance Agent and manages the day to day operations in the office. On the weekends Stephanie enjoys spending time with her family and being in touch with friends.

Email: sback@acsknoxtitle.com

Kelly Moreland

Closing Coordinator

Kelly is originally from Centerburg, Ohio where she currently resides with her husband, and has two daughters and four grandchildren. Kelly has been involved with the title industry and ACS Title and Closing Services since 1996. Kelly is the go-to person for one of our largest clients and takes the term “customer care” to the next level in the title industry. After hours, Kelly enjoys family vacations and boating and water activities.

Email: kmoreland@acsknoxtitle.com

Cindy McDowell

Senior Closing Officer/ Best Practices Compliance Officer

Cindy is originally from Northern Indiana. She resides in Centerburg with her husband. She has four children and one grandson. She is proud of all four of her adult kids and their accomplishments. Cindy is extremely proud of her son who is currently serving our country. She has been in the title business since 1996 and has experience as a closing coordinator, processor, funding, and final polices. Her current duties include facilitating closings, training other closers, and making sure ACS Title and Closing Services is ALTA Best Practices compliant. When away from work she loves spending time with her family and friends.

Email: cmcdowell@acsknoxtitle.com

Madison Back

Title Specialist

Madison is from Mount Vernon, Ohio where she resides with her husband, Dakota, their two sons, and their two dogs. She is a graduate from the Mount Vernon High School and Knox County Career Center. With ACS Title and Closing Services since 2015, Madi is the Title Specialist as well as a Processor and Closing Coordinator. She loves all facets of the title insurance industry and loves working with all the great people in the Real Estate business. On weekends, she enjoys the outdoors and spending time with family and friends.

Email: mback@acsknoxtitle.com

Irene M. Street

Fiscal Officer

Irene is originally from Loudonville, Ohio and now resides in Fredericktown, Ohio with her husband and adult son. She graduated from Ashland University with a Business Management Degree. Irene joined our funding department in September 2020 and comes to us with over 20 years of customer service experience. She strives on customer service and making sure funds are distributed accordingly. On weekends, she enjoys spending time with her family and helping her husband and son with their Sprint Car race team.

Email: istreet@acsknoxtitle.com

Taylor Lavan

Processor, Closing Coordinator

Taylor resides in Howard, Ohio with her daughter. She has her degree in Business Administration, and also has graduated from Leadership Knox through the Chamber of Commerce. She previously worked in the Banking and Lending Industry for nearly six years and joined ACS Title and Closing Services in 2021. Her knowledge, customer service skills, and outgoing personality have helped her transition into the real estate and title world. In her free time, she enjoys reading, spending time with her daughter, friends and family.

Email: tlavan@acsknoxtitle.com

Amanda Durbin

Processor

Amanda is originally from Centerburg, Ohio, graduating in 2012. She currently resides in Howard, Ohio with her son Jace, her boyfriend and his twin sons. Three boys keep her busy and on her toes! She enjoys spending time with her family, and their weekends are almost always spent at a sporting event for the kids. If she’s not there she enjoys going out on Apple Valley lake on their boat or going out of town to shop/eat. After transitioning from a commercial lending role of 4 years and a total of 9 years total in the banking industry, she has come to love the title industry! She joined the ACS Title and Closing Services family in September of 2022. She is a quick learner, and always eager to learn the next thing in the title agency world!

Email: adurbin@acsknoxtitle.com

ACS Title & Closing Services

title insurance and title closing service in Mount Vernon and Johnstown Ohio